Is This the Beginning of the End for Free Returns?
This week, the BBC reported that Zara had earlier this month begun charging UK customers £1.95 ($2.44) to return online
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consumers
How Luxury Brands Court the 1 Percent
Penny Pinar Karabey is used to being treated like royalty by luxury brands. A resident of New York’s Upper East
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How to Open a Store in 2022
London-based sneaker reseller Kick Game grew 400 percent last year, fuelled almost exclusively by digital sales. But in 2022, Kick
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Luxury’s Customer Experience is Getting a Tech Upgrade
This article first appeared in The State of Fashion: Technology, an in-depth report co-published by BoF and McKinsey & Company.
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Luxury’s New WeChat Playbook
Avid users of Chinese social media apps are familiar with a certain type of content that has become even more
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Three Threats to Big Luxury
LOS ANGELES — In a city filled with restaurants designed to bait the wealthy and well-known, Nobu Malibu — warmly
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The State of Fashion: Technology — Download the Special Edition
BoF Professional All-Access members are invited to join us on May 4, 2022, for The BoF Professional Summit: New Frontiers
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How Brands Can Deal With Rising Costs
Womenswear brand Mara Hoffman has a plan to keep inflation in check. It involves scrunchies. The ubiquitous hair accessories are
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Retail Reborn Episode 4: What Consumers Will Buy
Follow the series to ensure you never miss an episode. In the second season of Retail Reborn, presented by Brookfield
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Mango Plots Retail Expansion With 30 New Stores in US
Mango is much more of an online brand than it was before the pandemic. Digital sales made up 42 percent
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